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How We Handle Your Privacy on qq6688

We collect your email, mobile number and payment details when you open an account and fund it via Touch 'n Go, GrabPay, Boost dan FPX.

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qq6688 How We Handle Your Privacy on qq6688
PRIVACY ENQUIRIES

Contact Us About Your Data

If you want to see what information we hold, update incorrect details, or request deletion, reach out through any of the channels below. Our data-protection team responds within three business days.

Team online

Live Chat

Open the chat icon in the bottom-right corner of any page, choose Privacy Enquiry from the dropdown, and an agent will pull your record. This is the fastest way to check what data we have on file or submit a deletion request during your session.

Email Privacy Team

Send your request to [email protected] with your registered email and account ID in the subject line. We confirm receipt within 24 hours and deliver your data export or deletion confirmation within five business days, depending on request complexity.

Account Settings

Log in, navigate to Profile → Privacy Controls, and toggle cookie categories or download a copy of your account data as JSON. The export includes your registration timestamp, deposit history, game sessions, and any promo claims — no sensitive payment credentials are included.

HOW WE PROTECT YOU

Security and Retention Practices

We encrypt account credentials and payment flows with TLS 1.3, store hashed passwords using bcrypt, and limit staff access to personal data through role-based permissions.

Data Encryption

All traffic between your device and our servers runs over HTTPS with TLS 1.3.

Cookie Categories

Essential cookies keep you logged in and remember your language choice.

Account Access Logs

We record every login timestamp, IP address and device type.

Retention Period

Active accounts keep full records indefinitely. After you close your account we retain transaction history for seven years to meet…

Third-Party Sharing

We share your email with our payment processor to confirm deposit notifications and with game studios to sync progressive-feature balances…

Your Rights

Request a data export, ask us to correct outdated information, or submit a deletion request through live chat or email.

Privacy Policy FAQ

We collect your email, mobile number, date of birth and preferred currency at sign-up. When you deposit via Touch 'n Go, GrabPay, Boost or FPX we receive a transaction ID and amount from the payment processor but never store your full e-wallet password or bank PIN.

Active account records stay on file indefinitely so you can log in anytime. After you request account closure we retain transaction logs for seven years to meet audit requirements where local law permits, then permanently delete all personal identifiers including email and mobile number.

Yes. Go to Account Settings → Privacy Controls and click Export My Data. You'll receive a JSON file with registration details, deposit timestamps, withdrawal history, game sessions and promo claims. The export arrives by email within 24 hours and contains no raw payment credentials.

We share your email with our payment processor to send deposit confirmations and with game studios to sync feature balances in titles like Cat in Vegas. We never sell contact lists to advertisers or pass your mobile number to marketing companies outside our platform.

Log in, open Account Settings → Privacy Controls, and toggle Marketing Cookies to off. You'll stop seeing promo banners based on your game history but essential cookies will still keep you logged in and remember your language preference.

Contact our privacy team via live chat or email [email protected]. We process deletion requests within five business days, erasing your email, mobile number and payment tokens while keeping anonymised transaction records for regulatory compliance. You'll receive a confirmation email listing everything we removed.

All payment flows use TLS 1.3 encryption and your Touch 'n Go, GrabPay, Boost or FPX credentials never reach our servers — the processor returns only a transaction token and status. We hash that token before storage so even internal staff cannot reconstruct your original e-wallet details.

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